Privacy & Security

Welcome to YUGA Fragrances. Thank you for visiting.
www.yugafragances.com

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase with us. By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

We collect personal information that you voluntarily provide to us when you register, place an order, or contact us. This includes:

•       Full name

•       Email address

•       Shipping and billing address

•       Payment information (processed securely via third-party payment processors)

•       Phone number (if provided)

In addition, we automatically collect certain information when you access or browse our website. This may include your IP address, browser type, device information, operating system, referring URLs, pages visited, time spent on pages, and other usage data collected through cookies, analytics tools, and similar tracking technologies. This information helps us improve website functionality, enhance user experience, and better understand customer preferences.

How We Use Your Information

We use the information we collect to:

•       Process and fulfil your orders, including sending order confirmations and shipping notifications

•       Manage your account and provide customer support

•       Send you promotional emails and marketing communications (with your consent)

•       Improve our website, products, and services

•       Analyse website usage and trends via analytics tools

•       Comply with legal obligations and prevent fraud

Email Marketing

With your consent, we may send you promotional emails regarding our products, special offers, new releases, company updates, and other marketing communications. To manage and distribute these communications, we may use trusted third-party email marketing platforms, such as Mailchimp or similar service providers.

You may opt out of receiving marketing emails from us at any time by clicking the “unsubscribe” link included in any promotional email or by contacting us directly at contact@yugafragrances.com. Please note that opting out of marketing communications will not prevent us from sending essential transactional or service-related emails, including order confirmations, shipping notifications, account updates, or responses to customer service inquiries.

Analytics

We use third-party analytics tools, including Google Analytics, to better understand how visitors interact with our website. These tools may collect information such as how frequently you visit our site, which pages you view, how long you remain on certain pages, your device and browser type, and the websites or links that referred you to our site. We use this information to analyse website performance, improve functionality, enhance user experience, and optimize our products and services.

Google Analytics collects information such as the IP address assigned to your device at the time of your visit but does not provide us with your name or other directly identifying personal information. We do not combine data collected through Google Analytics with personally identifiable information unless explicitly permitted by law or user consent.

If you would prefer not to have your website activity tracked by Google Analytics, you may opt out by downloading the browser add-on available through Google Analytics Opt-out Browser Add-on

Cookies

Our website uses cookies and similar tracking technologies, which are small text files stored on your device, to enhance your browsing experience, remember your preferences, maintain website functionality, and help us better understand how visitors interact with our site. These technologies may also be used to improve website performance, personalize content, and support analytics and marketing efforts.

You may choose to disable or manage cookies through your browser settings at any time. However, please note that disabling cookies may affect certain features, functionality, or performance of our website, and some parts of the site may not operate as intended.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

•       Payment processors (to handle transactions securely)

•       Shipping and logistics providers (to deliver your orders)

•       Email marketing platforms (to send communications on our behalf)

•       Analytics providers (to analyse website usage)

These service providers are only given access to your information as necessary to perform their functions and are required to maintain the confidentiality of your information.

We may also disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Yuga Fragrances, our customers, or others.

International Users

YUGA Fragrances serves customers both within the United States and internationally. If you access our website from outside the United States of America, please be aware that your personal information may be transferred to, stored, and processed in countries other than your country of residence, including the United States, where data protection laws may differ from those in your jurisdiction. By accessing or using our website, you acknowledge and consent to the transfer, storage, and processing of your information in accordance with this Privacy Policy.

We take reasonable administrative, technical, and organizational measures to protect your personal information and ensure that it is handled securely, responsibly, and in accordance with this Privacy Policy, regardless of where your data is processed.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

•       The right to access the personal information we hold about you

•       The right to request correction of inaccurate or incomplete information

•       The right to request deletion of your personal information

•       The right to opt out of marketing communications

•       The right to data portability (where applicable)

To exercise any of these rights, please contact us at contact@yugafragrances.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our website is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

Email: contact@yugafragrances.com

Website: yugafragrances.com